Senior Business Analyst – Remote

Charlotte, North Carolina
GXO Logistics

Logistics at full potential. At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. Remote opportunity! This role can be located anywhere in the contiguous U.S. if the selected candidate can travel up to 25% of the time. We are on a journey to transform our supply chain technology solutions and processes. This includes an expansive network of warehouses, distribution and fulfillment centers, running on world-class, high speed, highly complex and automated solutions. As the Senior Business Analyst – Remote, in our IT organization, you will drive the entire new business development portfolio of intake and estimation. You’ll partner extensively and cross- functionally with Commercial Sales, Solution Design, Operations, Finance, Pricing and IT to intake all new sales opportunities. This is an extremely high visibility role with lots of upwards potential. If you’re looking for a growth opportunity with a company that’s clearly going places, join us at GXO. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. What you’ll do on a typical day:

• Analyze high level client and RFPs to scope, estimate and respond in a timely manner
• Analyze operational and system requirements and seek inputs from Solution Design, Operations, Engineering and Pricing teams
• Collaborate across IT to analyze RFP requests and update estimation and engineering template (MEL)
• Clarify scope (in scope and out of scope) and assumptions across IT
• Develop high level project plans based on IT project lifecycle phases
• Finalize RFP estimates and lead review with leadership to gain approval
• Communicate all issues and interdependencies internally and hold all parties accountable as required
• Collaborate effectively across all internal and external stakeholders including vendors, internal engineering team, operations and facility teams
• Maintain all project and RFP documentation and provide regular and accurate status updates
• Track, manage and communicate entire IT RFP pipeline approval process
• Develop and proliferate repeatable internal tools and templates to assist with estimation, budgeting, tracking and managing RFPs
• Troubleshoot, resolve and escalate issues quickly and effectively
• Assist with ongoing continuous improvement activities and solicit feedback on RFP and commercial sales processWhat you need to succeed at GXO:At a minimum, you’ll need:
  • Bachelor’s degree or equivalent related work or military experience
  • 2 years of experience in IT, supply chain management, logistics, engineering or operations
  • Experience with supply chain management systems
  • Project management experience
  • Solid experience with Microsoft Office (Word, PowerPoint, Visio, Project and Access)
  • Strong Excel skillsIt’d be great if you also have:
    • Bachelor’s degree in IT, Engineering, Supply Chain, Operations Management or Business
    • Advanced Excel skills and knowledge of formulas
    • Knowledge of IT and supply chain management, including warehouse management systems, system design techniques, engineering design processes, system integration technologies and enterprise resource planning systems
    • Solid project management skills with demonstrated ability to work creatively with and lead cross-functional teams
    • Excellent written and verbal communication skills with the ability to communicate business needs to technical people, and communicate and simplify complex technical information for non-technical people
    • Strong analytical, problem-solving and data analysis skills
    • Solid documentation skills, including business requirements, scope definition, cost and value propositions
    • Ability to thrive in an unstructured environment that demands a consultative approach and solutions that span multiple environmentsWe engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
      GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO’s candidate privacy statement here.