ERP System Manager

Rockwall, Texas
Genesis10
Genesis10 is seeking an ERP System Manager for this Direct Hire Permanent position located in Dallas, TX. This is a hybrid of remote and onsite.

Description:
The ERP System Manager is keeper of the Eclipse systems applications and works with various functional areas to ensure proper processes are developed and implemented throughout the company. This manager will be the Eclipse System Champion and serves as the primary internal business consultant in the system utilization. This position impacts major projects and focuses on business application development to ensure continuous process improvement in all areas. In this capacity, the manager will ensure all the operating procedures established within each “user functionality” conforms with the system specifications as written so that the company will realize the efficiencies and productivity that is expected through the Eclipse utilization. This position has a broad range of responsibilities that includes but is not limited to: end user system training, development and maintenance of standard operating procedures (SOP’s) in association with process champions, and the monitoring of ongoing business needs to ensure future expansions of the system meets those needs.

Responsibilities:

• Participates as the principal “owner / driver” of Eclipse system that includes planning, implementation, monitoring and maintenance of the system.
• Formulates and defines short- and long-range goals and objectives for on-going utilization of Eclipse including software release upgrades and enhancements based on thorough knowledge and understanding of the HVAC/R wholesale distribution environment and the business needs of the organization.
• Assures end user training is conducted and provides user support on Eclipse software applications.
• Works with process champions and managers to assure that all system documentation and SOP’s are completed and updated as business needs dictate.
• Monitors and measures Eclipse System efficacy to ensure compliance with established SOP’s and Client business needs.
• Monitors, controls, analyzes, evaluates, and recommends further adaptation or modifications of the Eclipse system that will assist the company to achieve the efficiencies and productivity increases anticipated. This position is the modification gatekeeper.
• Works with other Client users of Eclipse to formulate Client modification requirements.
• Responsible for maintaining the integrity of the Eclipse system in support of company initiatives.
• Manages subordinate(s) to ensure end users have the systems support necessary to affect desired efficiencies and enhancements of operations.
• Works with the internal and external stakeholders in the evaluation, implementation, and utilization of Eclipse Advanced Technology companion applications and integration with Corporate applications.
• Works within Branch Support to support the utilization of Electronic Commerce initiatives (Web Commerce, Mobile Apps, Business to Business integration), Business Intelligence (BI) systems, as well as Customer Relationship Management (CRM) applications.
• Hires, supports, develops, and directs assigned personnel.
• Supports, complies with, and maintains documentation and procedures. Provide recommendations as appropriate including to enhance technical capabilities of systems and increase efficiencies.
• Performs all other duties as assigned.

Internal Relationships

• Maintains on-going working relationship with the Eclipse end users, process champions, branch champions, the senior leadership team, Information Systems Specialists regarding system and SOP documentation maintenance, training of users, hardware needs (server and other hardware components), and the Human Resources Department for support of the Client University Learning Management System (LMS). Regularly interacts with Market and Branch personnel, outside sales, counter sales and customer support personnel, warehouse personnel, and Branch Support personnel. Additionally, this role will partner with the Corporate Office IT and Functional Business Areas.

External Relationships

• Maintains a working relationship with the Epicor Eclipse Software Developers regarding system upgrades / maintenance, confers and manages consulting for implementation training and consultation, and other Eclipse end-user distribution companies for advice and counsel on system implementation.

Final Decision Maker

• Analysis of procedures and utilization of the Eclipse system should result in recommendations for future enhancements or broadening of the use of the system.
• Provides input and leadership to the Client Eclipse Advisory User Group (JEAG) and sets direction on priorities and improvements to Client related modifications to improve productivity and efficiency.
• Guides and coaches assigned team members to assure they are trained in the system technologies to provide effective user support.
• Guides and coaches end users to ensure they understand the technology and positively impact their effectiveness.

Requirements:

• 5+ years experience as an ERP Manager
• Thorough knowledge and understanding of the HVAC/R wholesale distribution knowledge
• Knowledge of Eclipse is required
• Bachelor or Master Degree

W2 Status:
Only W2 candidates will be considered for this position.

Benefits of Working with Genesis10:
As a Genesis10 consultant, we are proud to offer access to the following benefits:

• Medical and dental insurance
• Bi-weekly payroll
• 401k plan
• Successful re-marketing program
• Referral program with the opportunity to earn additional income

If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:
Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives. If you are a high performing business or IT professional with solid, referenced experience, we want to meet you. Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations. We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement – project after project. To learn more about Genesis10 and to view all our available career opportunities, please visit us at .
“Genesis10 is an Equal Opportunity Employer, M/F/D/V”

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